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about martin > executive bios
Christina Schnese, Owner
In 1996, Christina Schnese started her telecommunications career with Phoenix
Networks which became acquired by Qwest in 1997. In 1998, the WorldCom Account
Relations Team recognized Christina’s strong knowledge of voice and data
networks, and invited her to join the Enterprise Support Team. Christina grew
her understanding of carrier networks and customer equipment while at WorldCom.
This knowledge increased her ability to minimize outage times by opening the
communication barriers that can exist between customers, vendors and carriers.
Christina attributes her success at WorldCom to management’s solid-state
desire to provide service excellence, a belief she has carried over to Martin
Advisory Group. Christina knows billing hierarchies, installations and project
management are really the pains of account growth. Her service is what helps
organize the flow between customer requirements, equipment issues, and the
critically time-sensitive demands of carrier technicians.
To Christina, all
challenges can find unification under an umbrella of service excellence. This
dedication to problem solving is most appreciated by her customers. In 2001
Christina broadened her experience and moved over to direct sales with MCIWorldCom.
She leveraged her support experience with new and existing clients and built
a formidable sales career.
With a desire to prove everyday that she has the
skill set to bridge the gap between complex technical processes, vendors and
the flow of communications,
Christina and Ryan began Martin Advisory Group. In 2006, Christina fully dedicated
herself to Martin Advisory Group with Partner Ryan Urbanski.
Ryan Urbanski, Owner
In 1998, Ryan Urbanski built his reputation as a highly dynamic and successful
sales executive in the telecommunications sales environment. His talents were
recognized and recruited by the MCIWolrdCom Sales Team in 2000. Ryan owes his
success to the development of a blueprint for successful account management:
Ryan’s service formula takes care of his customers during every important
strategic step of the technology integration process. Rather than just performing
as an MCI sales executive concerned with numbers growth, Ryan became an extension
of the client within the MCI organization.
“
Understanding my client’s business drivers gave me the ability to meet
my client’s current needs and set the path for future projects. Becoming
an expert in my clients business, allowed me to target specific applications
that would benefit the customer and their infrastructure, not just retire a quota."
With tremendous success managing and supporting Enterprise clients, Ryan began
leading the Rocky Mountain region in sales in 2001, and continued his lead in
2002 and 2003. This success earned him 3 President Club events and MCI’s
Inner Circle, the distinction of the top 5 percent of company-wide MCI Sales.
“Others just try to sell a service,” explains Ryan. “I
have been successful because I proactively design a service model and personally
own
each
action item until it is completed. I have internalized the resource service
model. It’s what works best for my customers.”
In 2006, Ryan joined his partner Christina Schnese to form Martin Advisory
Group, where Customer Advocacy continues to serve as a cornerstone of Ryan’s
success.
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